Connect your Google Business Profile
Bring your reviews into one focused inbox for the people responsible for your business.
AI Google review responder for businesses
Every Google review deserves a real response.
replai understands what each customer is saying, writes a thoughtful reply, and keeps your business responsive—without turning reviews into another full-time job.
JDMKAP
Built for business owners and
approved team members.
LIVE REVIEW INBOX
M
“The staff made our anniversary so special.”
★★★★★ New
J
“We waited far too long without an update.”
★★☆☆☆ Priority
replai Google connected
TO REPLY 4
JW
Jordan WilliamsRiverside · 22 min ago
★★☆☆☆
“The food was good, but we waited almost an hour without an update.”
Thank you for sharing this, Jordan. We’re sorry the wait and lack of communication affected your visit. Please contact us directly so our manager can follow up.
ONE INBOX FOR THE REVIEWS THAT SHAPE YOUR REPUTATION
Google Business ProfileOwner-led teamsContext-aware AIFull reply history
The replai experience lab
Give a review
the attention it deserves.
See how context-aware AI reads the tone, issue, and seriousness—then choose whether your team publishes or Autopilot publishes on your behalf.
CONTEXT-AWARE AIReady when you are
JW
Jordan WilliamsRiverside · 2-star review
Needs care“The food was good, but we waited almost an hour without an update.”
AI READS THE TONE, ISSUE & SERIOUSNESS
Acknowledge the wait. Apologise clearly. Invite a direct follow-up.Service delayCommunication gapDisappointed tone
✦Ready to shape a response
Click once and watch the reply come together.
123 choose a review
Context-aware drafting in both modes. You decide who publishes.
You stay in control
Let AI do the work.
Keep the decision.
replai is designed around a simple truth: your customer relationships are yours. Choose how much help you want on every reply.
REVIEW INTELLIGENCE
Know what needs your attention.
replai reads the review before it writes. It picks up the tone, details, and urgency—then makes the important things easy to see.
High priorityService delayDisappointed tone
JW
Jordan Williams2-star Google review
Needs care“The food was good, but we waited almost an hour without an update.”
WHAT REPLAI NOTICEDService delay · No communicationThe response should acknowledge the wait, apologise clearly, and invite a direct follow-up.
A calmer way to manage reviews
From new review
to meaningful reply.
Get a reply that fits the review
replai understands the details, sentiment, and seriousness before it writes a response.
Publish your way
Review and edit every draft, or let Autopilot publish positive, context-aware replies automatically.
Your workflow, your call
Start with a review.
Scale with confidence.
Use Approval mode when you want a human sign-off. Switch on Autopilot when you want replai to handle the full response workflow.
Choose your workflow →RESPONSE MODE
APPROVAL MODE
Every reply gets your sign-off.
replai writes the first draft. Your approved team reviews, edits, and publishes it.
Built for the real work
Small details.
Better customer moments.
Find the signal fast
Search, filter, and sort by what matters: priority, new reviews, ratings, or publishing method.
Move at inbox speed
Publish and continue to the next review. Use keyboard shortcuts when the queue gets busy.
Always know what happened
Keep a clear history of published responses, including whether your team or Autopilot sent them.
Let every reply feel considered
Useful context helps your business respond with care—not with a generic template.
Questions, answered
Good to know.
replai is simple by design. Here is what that means for your business.
Can I approve replies before they are published?+
Yes. In Approval mode, replai creates a draft and an approved team member can review, edit, and publish it.
What does Autopilot do?+
When Autopilot is on, replai writes and publishes a positive, context-aware reply to every new review automatically. You can turn it off at any time.
Can my team use replai together?+
Yes. replai is built for business owners and approved team members who manage the business’s Google reviews.
Can I look back at published replies?+
Yes. Published replies remain in your history, with clear labels for manual and Autopilot publishing.
Your reputation, replied to
Make every Google
review feel answered.
Give customers a timely response. Give your team time back. Give your business a calmer way to stay present.
Connect your Google Business Profile →No complicated workflow. Just a better reply habit.